Shortly after I met Leslie Marenco, she decided to dissolve her law firm and start Trust Counsel. Leslie, a Miami estate and trust attorney, knew she needed a total realignment of every aspect of her new firm, Trust Counsel, and asked ActionCOACH Business Coaching Team Sage to help facilitate this process. She expressed frustration over problems on every front – the workflow, the people on her team and the systems she had in place. Things weren’t working as well as she needed them to in order to operate a successful firm and Leslie knew the firm couldn’t continue on as it was.
We knew what we had to address to help Leslie’s firm get back on track. We cleaned house, got the right people on board, put specific systems and procedures in place and got the workflow straightened out. We nailed down precise job descriptions so Leslie could focus on her job and not feel obligated to take on her teammates’ responsibilities. Through all of our efforts, we built a strong foundation and made Trust Counsel viable.
When we asked Leslie what she would say to someone who is considering business coaching, she responded:
I’m a huge believer in business coaching. As a business owner, you only know your limited experience. You need someone to show you other ways to see your business and to help you succeed beyond what you know. Otherwise, you’ll create the same things over and over again. I believe in business coaching because it worked for me.
After working with Leslie at Trust Counsel, she shared with us that our coaching helped her gain more focus. She’s no longer staying at the office until midnight and, with the big picture in mind, she’s keeping on track:
You need someone to help you get out of the weeds and that’s what the coach does.
Are you finding yourself stuck in the office till all hours of the night? If you’re ready to get out of the weeds and start enjoying life and the business you created, we can help. Call us today to schedule an exploratory call, 305-285-9264 x302!
Here at our ActionCOACH Business Coaching Firm, Team Sage, we firmly believe that having the right systems in place can move your business from a place of surviving to a place of thriving. Our work with Eric’s Outboard, a certified Yamaha engines, parts and service company here in Miami, demonstrates this belief quite well. When I met Kelly and Eric of Eric’s Outboard, their part sales had plummeted from the year before, when their sales manager took their client database and opened up a location nearby. Sales were down by almost a million in parts sales. To make matters worse, they didn’t have a firm grasp on their inventory.
When Team Sage came onto the scene, obviously we had to stop the bleeding and started by assessing the “part sales” side of their business. First, we profiled the sales team members with a sales skills index. Then we helped the team set monthly sales goals and began tracking their progress towards their goals. We coupled this with a redesigned sales compensation package and helped each member of the team determine how to reverse engineer what sales they needed in order to reach the compensation level they wanted to reach. We nailed down the profit margin on their products and determined how much in discounts the sales team was extending to their customers. Our approach led to quite a successful outcome. Eric’s Outboard recovered those lost sales within 15 months and have grown overall sales by 54% in 3 years!
Once the sales side was gaining momentum, we started tackling the inventory issues. We hired an experienced inventory manager who helped determine inventory par levels based on sales history. This allowed the company to make wiser purchases and take advantage of manufacturer incentives. The barcode system we installed removed the need to manually count inventory every year – a process that previously required closing the business for a week and resulted in lost sales. This was a time-consuming and costly process for a single inventory count that was used one time by the accounting department to adjust inventory levels on the balance sheet. Today, there is a dynamic, real-time inventory count at Eric’s Outboard where they maintain up-to-date inventory numbers for increased accuracy and consequently, profitability.
There are countless more stories where this one came from! If you see yourself and your business in this story we would love to connect with you to explore how we can work with you to increase the efficiency and profitability of your business. Visit our website today and sign up for a complimentary strategic coaching session. We’d love to hear from you! We succeed when we help your business succeed.
Did you like this story? If so, you might also enjoy this recent blog on managing business growth! Check it out here!
You’ve probably heard the line from a famous Chinese proverb, “A journey of a thousand miles begins with a single step.” If you’re overwhelmed by the idea of creating a strategic plan for your business, take heart – and take that first step – by answering some important questions. Begin your journey to creating a comprehensive strategic plan that will set you up for a successful 2019. Rather than labor over your answers, I invite you instead to focus on answering the questions honestly. Remember, this is just a launching point. You can explore these questions more in-depth down the road!
This isn’t the same as “Where do I wish my business was at?” Optimism aside, what does your bottom line tell you? Are you getting the ROI you want? How do outsiders view your business? What kind of feedback do you receive from your clients? Give an accurate assessment.
There are no right or wrong answers here. Just make sure these are goals that you’re excited about working towards. Consider both short-term and long-term goals.
These are the people who can help you achieve the goals you stated above. They might be your investors, management team, employees or clients.
Or perhaps bringing a few new employees on board is the best next step towards achieving these goals.
This includes clients that were great to work with, products or services that were a hit, successful marketing strategies and anything else that helped propel the success of your business.
Face it. Some ideas sound great initially and you dedicate a substantial amount of your resources to nurturing these ideas only for them to fall flat. Often disastrously so. It happens. Start by acknowledging your business failures and get back on the horse!
Make lemonade out of lemons by taking the lessons you learned this past year and applying them to your business practices this coming year. This may mean implementing new policies, firing unreasonable clients, exploring new marketing channels or shifting your target market altogether.
You might have the best strategic plan in the world. However, if you’re not excited about it or motivated by it, you won’t have the moxie to see it through. Start small – even a few little changes can shift the trajectory of your business and create the momentum you need.
Need help with your business plan for 2019? Schedule a call with us to find out how we can help you get ready to rock 2019 and have your best year yet!
Small business experts will tell you that generating leads online is critical for success in today’s business world. People are doing more and more business online. If you are ignoring that potential source of leads, your business is not going to grow and thrive.
You can use this five-point checklist to get started or to refine your current process.
If you implement each item on this list, you will start seeing well-qualified leads coming from your online efforts. And small business experts will tell you that you have a great start on taking your company to the next level.
How do you go about generating leads online?
Are you looking for new and creative ways to generate leads for your business? Sometimes you need to get creative to jumpstart your lead generation process. Adding just a bit of creativity can expand your audience and attract plenty of attention to what your company has to offer.
Here are three creative ways you can generate new leads:
Each of these will help you generate high-quality leads. It all begins with knowing what you do well and finding a creative way to showcase it to prospective clients and those who may refer you.
What is the most creative way you have for generating new leads?